Privacy Policy

Introduction

FollowOn Technology Pty Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our mobile application ("App") and services ("Services"). By using our App and Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you use our App, we may collect the following types of personal information:

• Registration Information: Name, email address, phone number, and password.
• Profile Information: Profile photo, biography, and other personal details you choose to provide.
• Team Information: Details about the sports teams or clubs you belong to, including team names, roles, and schedules.
• Payment Information: If you make any purchases through the App, we may collect payment details necessary to process the transaction.
• Contacts: With your permission, we may access and upload your contact list to our servers to help you add team members. We will notify you before any data upload and require your consent before proceeding.

Usage Information

We automatically collect information about how you interact with our App, including:

• Device Information: IP address, device type, operating system, and mobile network information.
• Log Information: Log files, crash reports, and diagnostic data.
• Usage Data: Details about the features you use, the actions you take, and the time, frequency, and duration of your activities.

Location Information

With your permission, we may collect and use information about your location to provide location-based services.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: To operate, maintain, and enhance our App and Services.
• To Communicate with You: To send you updates, newsletters, and other information related to your use of the App.
• To Process Transactions: To process payments and manage your subscriptions.
• To Ensure Security: To monitor and protect the security of our App and Services.
• To Comply with Legal Obligations: To comply with applicable laws and regulations.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With Your Consent: We may share your information with third parties when we have your consent to do so.
• With Service Providers: We may share your information with third-party service providers who perform services on our behalf.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We take the security of your personal data very seriously. We employ industry-standard encryption and security practices to ensure your data is protected from unauthorized access, alteration, disclosure, or destruction. Access to your data is restricted to authorized personnel only, and we regularly review and update our security measures. However, please note that no transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Uploading of Personal Data

With your explicit consent, we may upload certain personal information, including your contact list, to our servers to provide features such as team management and member invitations. This information is stored securely and is not shared with any third parties. We will notify you and seek your consent before any data upload occurs.

Your Choices

Access and Update Your Information

You can access and update your personal information through your account settings in the App.

Opt-Out of Communications

You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the communications.

Location Information

You can disable location services on your device or within the App at any time.

Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our App. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions or concerns about our privacy policy or data practices, please contact us at help@followon.app. We are here to address your concerns and ensure that your experience with FollowOn is safe and enjoyable.